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Faculty members who teach online need to stay current with the rapidly changing technologies used to deliver their courses. Thus, faculty access to appropriate technology (physical and virtual resources) and software as well as support personnel is critical to making distance education offerings successful. District Learning Management System (LMS) Coordinators collaborate on training materials, including orientation videos, for both students and faculty. FLC’s Instructional Design and Development Coordinator, Zack Dowell, provides a range of online training and support, including individual and group instruction and consultation. Faculty teaching online and those considering teaching online are encouraged to attend the FLC Online Educators group which is facilitated by the Instructional Design and Development Coordinator. The group meets monthly to share best practices and discuss emerging technologies.

Los Rios currently utilizes Canvas as its learning management system (LMS). Faculty are not required to make LMS course requests for Canvas; all courses should already be created and available at: Faculty who have questions about how to access and set up courses in Canvas can find helpful information under Classroom Management Canvas Help.

Canvas is available to support fully online classes, hybrid (partially online classes), and web enhanced classes. Training on Canvas is offered regularly via scheduled workshops and other instructional development opportunities. Technical support is available to faculty and students through the Los Rios Online Help Desk.


Los Rios Online Help Desk
Phone: (916) 568-3012 (local) or (855) 321-3232 (toll-free)
Hours: Monday through Friday, 7:00 am to 6:00 pm

Zack Dowell
Coordinator, Instructional Design & Development
Phone: (916) 608-6605
Office: Innovation Center (Aspen Hall FL1-130)